Traceability
Verify my stone: your emerald's traceability
Every Johya emerald carries a unique number, engraved on its booklet and repeated on its invoice. Enter it to retrieve its file.
A doubt, a number you cannot find? Write to us at administratif@johya.com or via WhatsApp : we will check with you.
What the traceability file contains
The traceability file of a Johya emerald gathers the photos of the rough stone and of the cutting when they exist, the weights recorded at each stage, the name of the identified seller in Colombia and the laboratory certificate with its report number. The stone number ties these elements to the stone in your box. Partial traceability means one stage photo is missing, the origin remaining attested by the certificate.